Reading these terms
These terms apply to grosvenor-online.uk, an independent information site that publishes research and commentary about Grosvenor casino, poker and sports betting products. By browsing this site, you accept the terms below. They govern your use of OUR pages only – they have nothing to do with the account terms you'd agree to if you registered directly with the operator.
We've tried to keep this short and readable rather than padded out with boilerplate. If a term below is unclear, write to us using the contact details near the bottom of the page.
What this site is – and what it is not
Grosvenor is referred to throughout this site in the third person: "the operator", "the brand", "Grosvenor". We are not Grosvenor, we do not run its casino, poker platform or sportsbook, and we hold no gambling licence ourselves. Our role is limited to research, summarising publicly available terms, and pointing readers toward the operator's own site where they can register, deposit or play. Nothing here should be read as an offer to gamble, and nothing here creates a contract between you and the operator.
Acceptable use
You agree to use this site lawfully and only if you are 18 or over (18+). In practice, that means:
- Not attempting to scrape, copy or redistribute our content wholesale.
- Not using the site to harass, defraud or impersonate anyone.
- Not trying to interfere with the site's normal operation – no automated crawling that overloads our servers, no attempts to bypass security.
- Confirming you meet the legal gambling age in your own jurisdiction before acting on anything you read here.
Breach of these points may result in your access being restricted, at our discretion.
Ownership of our content
The articles, comparisons, tables and summaries on this site are our own work, written independently from the facts we've gathered about Grosvenor's published terms. Reproducing our text elsewhere without permission is not permitted. Trademarks, logos and brand names mentioned – including "Grosvenor" itself – belong to their respective owners and are used here purely for identification and comparison purposes, not to imply endorsement.
Limits of our responsibility
We check bonus terms, payment details, verification requirements and similar facts carefully before publishing, but operators do sometimes revise their own terms without notice. We cannot guarantee that every figure on this site is still current at the moment you read it – always check the operator's own terms before relying on a number for a real decision. We accept no liability for losses arising from gambling activity, from decisions made on the strength of our content, or from the operator's own conduct, service interruptions or contractual disputes. Those matters sit between you and Grosvenor, not between you and us.
Links out to regulators, helplines and other third-party organisations are provided for convenience; we don't control those external sites and can't be held responsible for their content.
Changes to these terms, and the law that applies
We may update this page from time to time as our content or our own practices change; the current version is always the one that applies. Continuing to use the site after an update means you accept the revised terms. These terms, and any dispute connected to this portal specifically, are governed by the law of England and Wales – note that this is separate from whichever jurisdiction covers Grosvenor's own player agreements, which are a matter for the operator's own published terms.
If any individual clause here is found unenforceable, the rest of these terms continue to apply as normal.
Getting in touch
Questions about this portal, its content or these terms can be sent to [email protected]. For anything about an actual Grosvenor account – deposits, withdrawals, verification – you'll need to contact the operator directly through its own support channels, since we have no access to player accounts.
If gambling stops feeling like entertainment, free and confidential support is available through BeGambleAware or the National Gambling Helpline on 0808 8020 133 (24/7).
Last updated: 2026.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.