Terms & Conditions for grosvenor-online.uk
What these terms cover
This page sets out the terms and conditions that apply when you use grosvenor-online.uk – an independent information and marketing portal about Grosvenor Casino. We publish reviews, guides and factual summaries to help UK players make informed decisions about online gambling. We are not affiliated with, operated by, or controlled by Grosvenor Casino itself; this is a separate informational resource.
By accessing or using any part of this site, you confirm that you accept these terms and agree to follow them. If you do not agree, please do not use grosvenor-online.uk.
Who runs this portal
grosvenor-online.uk is an independently operated review and information site. We are not a casino, bookmaker, or organiser of gambling. Our role is purely informational: we research, analyse and present facts about Grosvenor Casino and the broader UK online gambling market to assist readers aged 18 and over.
The operator of Grosvenor Casino is Rank Interactive (Gibraltar) Limited, company registration number 120385, with offices at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA. That company holds the gambling licences and manages the casino platform. Any account, payment, bonus or technical issue must be directed to the operator's own support channels, not to us.
Intellectual property and content ownership
All original text, images, graphics, layout designs and other creative material on grosvenor-online.uk are owned by us or our licensors and are protected by copyright, trademark and other intellectual property laws. You may read, download and print pages for your personal, non-commercial use. You may not reproduce, distribute, modify, republish, sell or commercially exploit any part of this site without our written permission.
Brand names, logos and trademarks mentioned on this site – including "Grosvenor", "Grosvenor Casino" and related marks – belong to their respective owners. Reference to those marks is made solely for identification and informational purposes under fair use principles, and does not imply endorsement, affiliation or sponsorship.
How you may use this site
You agree to use grosvenor-online.uk lawfully and responsibly. In particular, you must not:
- access or attempt to access any part of the site through automated means (bots, scrapers, crawlers) without permission;
- transmit viruses, malware or any code designed to disrupt, damage or interfere with the site's operation;
- impersonate another person or misrepresent your affiliation with any individual or organisation;
- post, transmit or otherwise make available any content that is unlawful, harmful, abusive, defamatory, obscene or otherwise objectionable;
- use the site in any way that could damage, disable, overburden or impair our servers or networks.
We reserve the right to suspend or terminate your access to grosvenor-online.uk if we believe you have breached these terms.
Limitation of liability
grosvenor-online.uk is provided on an "as is" and "as available" basis. We make every effort to ensure the information we publish is accurate, current and complete, but we do not warrant or guarantee that the site will be error-free, uninterrupted or that any particular outcome will result from your use of the information here.
To the fullest extent permitted by law, we exclude all warranties – express, implied or statutory – including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. We are not liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of, or inability to use, this site, including but not limited to loss of data, loss of profits or any gambling-related losses.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under English law.
Links to third-party sites
grosvenor-online.uk may contain links to external websites, including responsible gambling organisations, regulatory bodies and other informational resources. We provide these links for your convenience, but we do not control, endorse or assume responsibility for the content, privacy practices or terms of use of any third-party site. Accessing a linked site is at your own risk, and you should review that site's own terms and privacy policy before using it.
Data protection and privacy
Your use of grosvenor-online.uk is also governed by our Privacy Policy, which explains what personal data we collect (if any), how we use it, and your rights under UK data protection law. By using this site, you consent to the collection and use of information as described in that policy.
For questions about how we handle your data, or to exercise your rights, please contact us at [email protected].
Age restriction and responsible gambling
Access to grosvenor-online.uk is restricted to individuals aged 18 and over (18+). Gambling is an adult activity, and it is illegal for anyone under 18 to gamble in the United Kingdom. If you are under 18, you must leave this site immediately.
We promote responsible gambling and encourage all visitors to gamble within their means. If gambling is causing you distress, financial difficulty or harm to your relationships, please seek help. Free, confidential support is available 24/7 through GamCare at www.gamcare.org.uk or by calling the National Gambling Helpline on 0808 8020 133. You can also visit BeGambleAware.org for advice, tools and self-assessment resources.
Availability of the service
We aim to keep grosvenor-online.uk available at all times, but we do not guarantee uninterrupted access. The site may be temporarily unavailable due to maintenance, technical issues or circumstances beyond our control. We reserve the right to suspend, restrict or discontinue any part of the site at any time without prior notice or liability.
Changes to these terms
We may revise these terms and conditions from time to time to reflect changes in our practices, legal requirements or the structure of the site. When we make changes, we will update the "last updated" date at the bottom of this page. Your continued use of grosvenor-online.uk after any changes constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed.
Governing law and jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with your use of grosvenor-online.uk shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This choice of law applies to the operation of this review portal itself. It does not represent or affect the legal jurisdiction under which Grosvenor Casino operates – that operator is licensed and regulated separately, by the Gambling Commission in Great Britain (account number 57924) and by the Government of Gibraltar (licence numbers RGL 133 and RGL 134), as stated in the operator's own terms.
Severability
If any provision of these terms is found to be invalid, unlawful or unenforceable by a court or other authority, that provision shall be deemed severed from these terms, and the remaining provisions shall continue in full force and effect.
Get in touch
For questions, comments or concerns about these terms and conditions, or about anything published on grosvenor-online.uk, please email us at [email protected]. We aim to respond within 48 hours during normal business days.
Last updated: 26 November 2025
This page is for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling activity. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.
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